The Presentation College Help Desk provides technical assistance related to your email, Blackboard, laptop or other general technical questions.
Help Desk Portal
The Help Desk uses a self service ticketing system to track work orders. If you requrie assistance please submit a ticket. To submit a ticket for log in to Help Desk Portal located at:
Use your email/Blackboard login to gain access. Once logged in you can create a ticket for help. Alternatively you can simply send an email to help@presentation.edu from your Presentation College email. Please be sure that you send the request from your Presentation College email address.
Walk-in Support
Walk-in technical support is available from 8:00 AM to 5:00 PM weekdays. You can call or email the PC Help Desk for networking and software questions and for assistance with your laptop. See the contact information below.
Student Assistants
We employ students to staff the PC Help Desk, assist with technical repairs, and troubleshoot email/Blackboard access and to remove virus or malware from your laptop. If you are interested in these opportunities, we invite you to call or email the PC Help Desk for more information.
Help Desk Contact Information
- On-campus extension: 411
- Phone: (605) 229-8411 or 1-800-437-6060 ext. 411
- E-mail: pchelpdesk@presentation.edu
- Location: E211, Main Building, Aberdeen Campus
