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Presentation College

Help Desk

The Presentation College Help Desk provides technical assistance related to your email, laptop or other general technical questions.

Help Desk Website

The Help Desk website has useful information related to technology services at Presentation College. It is recommended that all students read the FAQ section on the Help Desk website. The Help Desk website is located at:

http://help.presentation.edu

The Help Desk uses a ticketing system to track work orders. If you require assistance please start by submitting a ticket. To submit a ticket simply send an email to help@presentation.edu from your Presentation College email. Please include your name and contact information as well  as detailed description of your problem.

Walk-in Support

Walk-in technical support is available from 8:00 AM to 5:00 PM weekdays. You can call or email the PC Help Desk for networking and software questions and for assistance with your laptop.  See the contact information below.

Student Assistants

We employ students to staff the PC Help Desk, assist with technical repairs, and troubleshoot account access and to remove virus or malware from your laptop. If you are interested in these opportunities, we invite you to call or email the PC Help Desk for more information.

Help Desk Contact Information

  • On-campus extension: 8411
  • Phone: (605) 229-8411 or 1-800-437-6060 ext. 8411
  • E-mail: pchelpdesk@presentation.edu
  • Location: E211, Main Building, Aberdeen Campus